Testimonials

 The order didn't have the heat and massage listed. The seller rectified this issue quickly and promptly. JIM LEESBURG, FL 10-18-2022 

 Thanks Misty. I appreciate it. So far, this is the best customer service I have ever received. Debra 12-1-2022 

 Had trouble finding the controller to my new recliner. Called Customer service, and we resolved my issue very quickly. Great experience. David SUMMERVILLE, SC 8-1-2022 

 I returned item. I received an immediate response. Stan arranged for the return freight and I agreed to pay for it by deduction of the refund. Stan stated that I would receive half of the refund from Amazon and the other half minus the freight by a check he would be sending by mail. I received all my money including the shipping. There were absolutely no problems. We received the refund. Dorothy CLERMONT, FL 7-5-2022 

 Love working with a family owned business. Mr. Jones went above and beyond to make sure we were satisfied with our purchase. Great communication both phone and email. Chair is just what we needed to help with a broken ankle now and senior comfort later. Thanks for the great service. Joyce REYNOLDSBURG, OH 6-30-2022 

 They were great! My item was large and shipped by a shipping company. They called me and told me when delivery would be made. I told them an 18 wheeler could make delivery, but changed my mind. Truck too big. I called them back, told them use smaller truck, they said "no problem". Delivery was made just as they said it would be. So happy with their service. ackie AUSTIN, TEXAS 

 SELLER DOES NOT RESPOND TO EMAILS. Robert Gilbert, AZ 6-7-2022 

 WOW!!! Fantastic service!! From the time I ordered my chair until delivery They communicated with me and answered all my questions. The chair arrived 6 days earlier than expected and in great condition. Thank you so much for the prompt courteous service! If you need a chair please contact this seller! You will not be disappointed! Awesome seller with great service!! Mark Fleetwood, PA 5-4-2022 

 your recliner is great, however when putting together one hole was not drill through all the way, which made it harder to put together. I'm thinking about buying another one, not sure yet. 10-13-2021 K. Raye 

 Chair arrived in crushed box on broken pallet. Stan Jones, went the extra distance to assure that my chair worked, worked well and that I was satisfied. This man and this company 5 star! I bought with the confidence that I would not be disappointed.......I WASN'T! 10/4/2021 J. S. O'Connell 

 Thank you for your prompt attention to the delivery. It could not have been smoother. I am happy you recommended the expedited delivery. We could not believe how quickly we had the chairs in our possession. Thank you! 9-24-2021 

 The chairs came and the boxes were in pretty bad shape. The driver wanted us to get up in the truck to look at the boxes and chairs as I think he thought he would be returning them! Alas, when we got the chair pieces out, they were all just fine. They are in our living room being enjoyed as I write this! 

 My chair arrived as scheduled yesterday. It was in excellent conditions with no issues. I can say with 100% confidence the Lane Stallion Wallsaver Recliner is by far the best big man recliner on the market. Ive owned several in the past, a great chair. They must have some special deal with Lane. My local furniture company that Ive purchases tens of thousands of dollar worth of furniture cannot get the Lane Stallion chair in leather. The only Lane recliner they can get is the Clint in leather. I have one of those, its does not set as good as the stallion. Thanks 

 I have made two purchases this company. Both times I was help by the owner Stan Jones. Seems like an amazing gentlemen. Helpful, courteous a real pleasure to deal with. Esdward F. 7-25-2021 

 Response. I am sorry that you had a problem with the shipping on this order. All of our listings show 1 to 2 weeks for transit time. These large recliners can not be shipped by plane so it takes much longer transit time than smaller items. Again I am sorry that you were on hold for such a long time with the freight company. Unfortunately in the world we live in today, nothing seems to go as quickly as we would like it to go. 

 I purchased a lift chair from you for $1497.93 and it says it shipped on Nov. 25th and today is Nov. 30th. I called Estes about shipping and talked on the phone to 3 different people for a total of an hour and 6 minutes. It took over 35 minutes to get to talk to the first person. Ridiculous. My wife is disabled and cant even get out of her chair to get to the bathroom. DYER, IN 46311 

 We got the Catnapper Cloud 12 recliner . I called and Stan gave me information that helped me decide to buy the recliner. After ordering the chair with curbside delivery my 78 yo husband realized he was no loner Superman We called Stan and he gave us options for white glove delivery. However we were able to find two young friends who are skilled in moving and they moved the chair to our second floor and helped assemble it. Stan is a knowledgeable, helpful ,friendly and professional salesman. I highly recommend this company and Stan. I will not hesitate to recommend them to others and to buy my other needed recliner through Stan The Catnapper Cloud 12 is very comfortable We were able to see the strong plywood and mechanical parts when we put together the back with the bottom My husband has already started using it for cat-naps (pun intended Judy M. 4-1-2021 

 Very helpful and willing to work with you - Stan Jones is a gentleman. 3-1-21. Cathie ROCHESTER, NY 

 I mistakenly ordered this with the wrong card. When I realized what happened I contacted the seller and the were able to cancel the order. I intend to repurchase this product when it is available again. The Seller was prompt and courteous I intend to continue to purchase from them in the future. I have my eye on another product from them in the near future.. 2-17-21 

 The item arrived ahead of even the earliest estimated delivery date. The seller immediately contacted me through email regarding my chair's delivery and to make sure that the address and phone number were correct. The day before the delivery, the seller contacted me again via phone to fill me in on what to expect when I got delivery, and that driver would 30 minutes before arriving. 1-31-2021. Michael STREETSBORO, OH 

 I was looking to buy a Lane Big Man Comfort King chair for my boyfriend for Christmas but was unable to find it locally (Detroit, MI) online. I wasn�t going hunting it down in person during a pandemic. I stumbled across Jones Decorating and Glass on my online search. I was easily able to find the exact chair I wanted on their website. The ordering process was easy and I received an email confirmation with the details and expected delivery window since it had to be made and wasn�t in stock. Just received the chair yesterday within the time frame window. The shipping company engaged was very friendly and had a great tracking system on their website. The chair is perfect and so was my experience shopping. Thank you Stan! April P. Feb 2021 

 had a small problem with part of the listing, but Jones Glass & Decorating returned my contact in a reasonable amount of time. In fact, the owner himself called me back. We worked everything out, and they are as good as their word. This is a company you can trust. 1-23-21. Matt 

 I received chair 5 days after purchase. Its comfortable and sturdy. I am 5 10 and my feet do not hang off. 1-15-2021 Leanne F W 

 Stan, you are the absolute best and I so appreciate your kindness and generosity! God bless you 10 fold. 12-30-2020 Catherine 

 I'm a disabled vet in a wheel chair. I was very displeased with the seller's attitude. It was an , I don't care type. all he did was quote me the return policy. He let me know that it was my responsibility to return in excellent shape. I told him the original box was now defective, but he did not care. They come off with caring, but Quoting their policy was easier. 121-7-2020 Answer. This gentleman purchase a Lane Stallion rocker recliner for his son. For some people feel that the rocker recliners rock back too far and their feet do not reach the floor. This is an easy adjustment . This is why his son wanted to return the recliner. I tried to explain to the customer that this was an easy fix and that it was very expensive to return a recliner when there is nothing wrong with the recliner. As a father I know that he was just looking out for his son and wanted things to go well for him. After I talked to the father I called the son, helped him make the adjustment so his feet would reach the floor and he decided to keep the recliner. 

 Hi Stan I just wanted you to know that our recliner arrived on time in good condition. My husband is very happy with it. It's much more comfy than his previous chair. and I just wanted to thank you and tell you that the shipping went fairly well. We did have to go down to the expressway and pick it up. because they could not drive up our road. It was a really big truck and we did not want them them to come up the road any way. Thanks Again and have a great New Year. R Rogers. 01/18/2021 

 Arrived much quicker than expected. Excellent communication with delivery! Was for my elderly father who absolutely loved it! He is tall and lanky and said this is the first recliner that his feet didn't hang over. Sep 4 2020 

 I recently found myself looking at having to have multiple surgeries severely limiting my movements especially from sitting to standing as well as having to need to sleep in a recliner for weeks. I started looking for lay flat recliner lift chairs and found several but few in my size range. I am 6'3" 340 pounds. I ended up late one night finding the Lane Big Boss Lay Flat Recliner Lift chair. After exhaustively looking into all measurements I ended up looking at the customer reviews. I think I may have read 80% of them and just finally decided to contact the company the morning. One thing I remember from all the reviews was a man named Stan helping them. When I heard the morning greeting the next day with a, "my name is Stan, how can I help you?" I immediately told the gentleman that I was so relieved to hear the name Stan helping me and that after reading all the reviews I had the night before I was confident in a successful purchase. Stan took all my information and listened to my dilemma and took on the task to find the chairs availability and the color i desired. He found the chair I wanted in stock within 30 minutes. I immediately filled out the paperwork, purchased the chair and set up delivery ASAP. The chair arrived today, 6 days after I found it on the internet with Jones' Company and I am sitting in it weeks in advance of my surgeries. Thank you so much for everything you did. I cannot express my sincere gratitude. 

 We had purchased this model recliner about 8 years ago but due to a fire, it was necessary to replace it. I found them as a result of a Google search for Lane products. The pricing, given that the shipping was included and there was no sales tax, as an out of State purchase, was extremely attractive and therefore more than competitive. Mr. Jones was very knowledgeable with the Lane line, and was easily able to identify the replacement recliner (style, material, color). I was kept fully abreast of the delivery situation by E-mail and the chair arrived as promised and on time. Kudos for the follow up after ordering. Bottom line, I would not hesitate to purchase a product with them should the need arise.